Privacy Policy
At Zeya Dsgn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.zeyadsgn.com or contact us. We handle your information with care, ensuring that it is stored securely and used only for the purposes outlined in this policy.
Collection and Use of Information
When you visit our website or contact us, we may collect information about you. This includes personal data such as your name, delivery address, email address, telephone number, and payment details. We gather this data directly from you when you provide it on our website.
We use the collected information to provide you with the best possible service as a customer. It enables us to process your orders, deliver products to you, and communicate with you effectively.
Data Retention
We retain your personal data for as long as required by law or necessary for the purposes outlined in this policy. For example, if you are a customer, we store your data for the statutory retention period of seven years. After this period, we retain your data for statistical purposes and to handle any potential complaints or legal matters. If you have any questions about the specific retention period for your data, please contact us.
Data Sharing and Storage
We do not share your personal data with third parties. Your information is processed internally within Zeya Dsgn. We store and process your data within the European Economic Area (EEA). If you have any questions regarding this, please feel free to contact us.
Data Security
We have implemented organizational and technical measures to protect your data. Our systems and communication channels are secured to prevent unauthorized access. We ensure that only authorized personnel have access to your data. If you have any specific questions about the security measures we employ, please contact us.
Your Rights
As a user whose personal data we process, you have certain rights:
- Right to Information: We provide clear and understandable explanations of how we use your data in this Privacy Policy.
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Correction: If your data is incorrect or incomplete, you can ask us to correct it.
- Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
- Right to Data Portability: If you are a customer or have given consent for data usage, you can request a digital copy of your data for transfer to another organization.
- Right to Erasure: You may request the deletion of all data we hold about you. However, legal obligations may require us to retain certain data for a specified period.
- Right to Lodge a Complaint: If you have concerns about our data handling practices, you have the right to lodge a complaint with us or the Dutch Data Protection Authority.
Contact Us
If you have any requests, questions, or complaints related to your data privacy or this Privacy Policy, please contact us at Contact@zeyadsgn.com. We will process your request or complaint within 30 days, and if it is complex, we will contact you within 60 days. For identification purposes, we may require certain information to ensure that you are the correct person whose personal data is being requested or discussed.
Applicable Regulations and Cookies
Our privacy statement complies with the Dutch General Data Protection Regulation and other applicable laws. For information about the cookies we use, please refer to our website. Please note that we do not target minors with our website, and if you are under the age of 18, you need parental or guardian permission to use our website.
If you have any further questions regarding our privacy policy, please do not hesitate to contact us at contact@zeyadsgn.com